Attention: If you have made a purchase prior to June,14 you don't need to fill any online form.
Instead, please follow this simple procedure:
1) Make sure the merchandise you return is in its original condition, tags and packaging included, otherwise we will be unable to accept your return and issue a refund.
2) Pack the items in the order box (or any rigid carton box) and stick the pre-paid UPS label over the prior delivery information. Using the label provided will guarantee a refund in the event of theft or loss during delivery to our warehouse in Italy.
3) Contact UPS (www.ups.com) to arrange the pick up of your package wherevere you are.